Returns & Exchanges

At Market House, we are committed to providing the freshest artisanal food products. Due to the perishable nature of our goods, we offer a 24-hour satisfaction guarantee to ensure your culinary experience is nothing short of exceptional.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please immediately inspect your items for any signs of damage or temperature compromise to ensure food safety standards are met.

• 2.
  Contact Customer Care

  If you are unsatisfied with your order, email our support team within 24 hours of delivery with your order number and clear photos of the product and packaging.

• 3.
  Verification Review

  Our quality assurance team will review your claim within one business day to determine if a replacement, store credit, or refund is the appropriate resolution.

• 4.
  Final Resolution

  Once approved, we will process your refund or dispatch a fresh replacement immediately; please note that perishable items do not need to be physically mailed back.